FAQ
1. What services do you offer?
Stitch’d Up specializes in custom embroidery, bulk embroidery, live/mobile embroidery experiences, branded apparel, and custom merchandise for businesses, events, organizations and individuals.
2. What is live (Mobile) Embroidery?
We bring our embroidery machine(s) directly to your event and personalize items on-site. It's an interactive experience that's perfect for corporate events, weddings, grand openings, trade shows, pop-ups, and private parties.
3. What type of events do you embroider at?
We regularly book:
- Corporate events
- Brand activations
- Weddings
- Baby showers
- birthday parties
- pop-up shops
- grand openings
- employee appreciation events
- community festivals
If you're planning an event, we'd love to help make it memorable.
4. Do you have a minimum order for custom apparel?
No minimums for most custom embroidery projects. Whether you need one personalized item or hundreds of pieces, we'll work with you to find the best solution.
5. Is there a minimum order for bulk patches?
No. Bulk patches do not have minimum quantities. Price breaks vary depending on quantity.
6. What types of patches do you offer?
We offer iron-on patches, sew-on patches, Velcro patches and sublimation patches.
7. Can you help if I don't have artwork?
Absolutely! We can work with your logo, sketch, or even just your idea. If your artwork needs to be cleaned up or prepared for embroidery, we'll guide you through the process.
8. What file types do you accept?
Preferred formats include AI, SVG, EPS, PDF, PNG and high-resolution JPG files. Vector artwork provides the best embroidery results, but we can often work with other file types as well.
9. How long does production take?
Turnaround times depend on the size and complexity of your order. Once we review your project, we'll provide an estimate production timeline before work begins.